Generating the best value out of your people and assets is key to business success. And that means automating routine procedures and cutting out wasted effort in order to free up resources to work on higher value activities.
Samsung’s communication platforms are designed to enable enhanced productivity through the use of a range of valueadding applications:
Phone and Desktop integration
In order to encourage users to use the maximum functionality of OfficeServ, Samsung has developed a full range of intuitive Windows-based applications:
OfficeServ Operator enables users to quickly and efficiently find and transfer incoming calls to extensions at any site. A mixture of comprehensive Extension Status, Dial-by-Name, Speed Dials, and Incoming Source Keys makes OfficeServ Operator intuitive and easy to use.
OfficeServ EasySet is a Windows Browser application that enables users to customise individually their extensions without the need for extensive training or reference to the system manager. Features such as Extension BLF, Divert Target, Divert Condition and Personal Speed Dial can be easily changed by a simple point-and-click.
OfficeServ Call is a Windows call management application providing simple point-and-click access to the full range of advanced call handling features of the OfficeServ system. OfficeServ Call can interact with a range of TAPI-based applications such as Outlook, to provide productivity enhancing functions such as dialling from Contact List, Screen Pop, Missed Calls, and also acts as a Personal BLF for the users.